Usage
The usage page shows what your organization has consumed over a given period — call minutes and the other metered surfaces a run touches. This is the same consumption that billing is calculated from, so it's the place to check before a bill arrives, not just after.
What you can see
- Current-period usage — consumption for the billing period in progress.
- Per-run history — individual workflow runs, filterable by agent and by date range, with a downloadable report of the underlying data.
- Daily breakdown — consumption broken down by day, so a spike on one date is easy to spot rather than buried in a period total.
Filtering and export
The per-run history can be narrowed by agent and by date range, the same filtering approach used on Reports. A downloadable report gives you the underlying rows outside the dashboard, for a period you want to reconcile against an invoice or hand to someone else.
The model, not the amount
This page describes what is tracked, not what it costs. Usage is metered per organization, and billing is derived from the same consumption shown here — see Billing for how that consumption becomes an invoice. Usage tracking exists independently of billing: what you see here reflects consumption regardless of which invoicing surface your organization uses.
Common questions
What is Woise?
Woise is a managed platform for voice AI agents. You design an agent in a drag-and-drop workflow editor, connect a phone number, and it handles real inbound and outbound calls over the phone network or in the browser. The infrastructure, carrier setup and scaling are run for you.
Do I need a phone number to start?
You bring a number you already own and import it — that is the primary path today, and it means you keep your carrier relationship and your existing number. Agents can also take and place calls in the browser over WebRTC with no number at all.
How does billing work?
You are billed for the call minutes your agents actually use, metered as credits against your account. There is no seat licence and no per-agent fee, so an agent that takes no calls costs nothing to keep.
Can an agent connect to my CRM or calendar?
Yes. Agents can read from and write to your CRM, calendar and support tools through the integrations marketplace — you authorise each connection once with OAuth, and no credentials are stored in your workflow.
Do I need engineers to build an agent?
The workflow editor is visual, so building and changing an agent needs no code. There is also a REST API, a Python SDK and a TypeScript SDK if you would rather drive the platform programmatically, and an MCP server so coding agents can build workflows for you.
What happens to call recordings and transcripts?
Recordings and transcripts belong to your workspace and are available through the dashboard and the API. Raw transcripts, recordings and phone numbers are never handed to third-party analytics or error tracking without redaction.
What infrastructure do I have to run?
None. Woise runs the speech models, the language model turn, the call recording pipeline and the telephony legs for you, and scales them with your call volume. There is nothing to provision, patch or keep running.
Still stuck? Talk to our team.