India
Bring your own phone number through Exotel or Plivo, and know which rules Woise checks before every outgoing call.
Phone numbers
In India you bring a number you already have, through your own Exotel or Plivo account.
Connect your carrier
Under Telephony, open Connections, select Add connection, and choose Exotel or Plivo.
Add your number
Open the connection and select Add number, or Sync from carrier to pick from the numbers already in your account. For Exotel, also build the flow shown in Finish setup in Exotel. For Plivo, link each number to the connection's application in the Plivo console.
Choose what answers it
Set up an Inbound entry that answers the number with your agent, or use the number for an Outbound campaign.
Exotel and Plivo both carry HD (16 kHz) call audio, the default. Numbers has the full steps and the Call audio choice.
Promotional calling (140 and 160 numbers)
Promotional and telemarketing calls in India need numbers from the regulated 140 or 160 series, and DLT registration. With your own carrier, these numbers and the registration are yours to arrange with your carrier, and keeping to the DLT rules is your responsibility.
What Woise checks before an outgoing call
| Check | Result |
|---|---|
| Emergency numbers | 112, 100, 101 and 102 are never dialled |
| Your do-not-call list | A number on the list is not called. See Do-not-call |
| Account suspension | No outgoing calls while an account is suspended |
| Marketing hours | A campaign marked as marketing calls +91 numbers only between 9 am and 9 pm India time, even if its calling hours are wider |
You mark a campaign as Marketing or Utility under What are these calls for? in its settings. Utility calls follow your own calling hours.
Woise does not check the national DND registry. Keeping to it is your responsibility.
Plans and prices
Plans are listed in US dollars and charged in rupees at the day's rate, plus GST, through Razorpay. The plans page and the Add credits dialog show this before you pay.
| Plan | Price | Credits | Incoming lines | Outgoing lines |
|---|---|---|---|---|
| Free | $0 | 750 to start | 1 | 1 |
| Starter | $39 a month | 19,000 a month | 2 | 2 |
| Growth | $99 a month | 49,000 a month | 5 | 5 |
| Pro | $299 a month | 179,000 a month | 12 | 12 |
| Enterprise | Let's talk | Sized to you | Sized to you | Sized to you |
1,000 credits = $1. Paying yearly costs 11 months of the monthly price and gives 12 months of credits.
See Billing for how calls use credits.
Read next
- Overview: what the region changes on your account.
- United States: the US numbers and calling rules.
Common questions
What is Woise?
Woise lets you build AI agents that answer and make phone calls and chat on your website. You lay out the conversation on a visual canvas, try it in your browser, then connect it to a phone number.
Do I need a phone number to start?
No. You can build and test an agent in the browser without one. When you are ready, connect a phone number and choose which agent answers it.
How does billing work?
You pay for the minutes your agents use, from your credit balance. There are no seat fees and no per-agent fees, so an agent that is not taking calls costs nothing.
Which languages can an agent speak?
Agents can listen and speak in more than 40 languages, including English, Spanish, Hindi, Tamil and Arabic. You pick the language and the voice for each agent.
Can an agent connect to my CRM or calendar?
Yes. An agent can look things up and make changes in 26 apps, such as Salesforce, HubSpot, Google Calendar, Slack and WhatsApp, during the call. You connect each app once.
Do I need engineers to build an agent?
No. Everything is built in a visual editor, so you can create and change an agent without writing code. If your team prefers code, there is also a REST API and an MCP server.
What happens to call recordings and transcripts?
Every call keeps a transcript and its outcome, and audio is only recorded if you turn it on. Only people in your account can see your calls, and your account lives in the region you chose when you signed up.
What do I have to set up or run?
None. We run the speech, the language models, the recordings and the phone connections, and scale them with your call volume. There is nothing for you to set up or keep running.
How do I reach the team?
Email contact@woise.ai, call or WhatsApp +91 83412 34080, or use the form on our contact page. A person reads every message.
Still stuck? Talk to our team.