Integrations
Connect the apps your business already runs on, then build tools on top of them.
An integration is a connection between your organization and an app such as Google Calendar, Gmail, HubSpot or Google Sheets (see the catalogue). Connecting an app gives access; it does not yet give your agent anything to do. That takes two steps:
- Connect the app, once, on the Tools page.
- Add a tool for one action in that app, and add the tool to a step.
Connecting an app
Find the app
On the Tools page, open the row that reads Browse all N apps. Filter by category or search by name, then select Connect on the app.
Confirm
A dialog names the app, for example Woise wants to connect to your HubSpot. Select Continue.
Sign in on the app's own page
The app's sign-in opens in a popup. You sign in there, on the app's own site. Woise keeps the connection, never your password.
Check the status
When the popup finishes, the app shows Connected. Select Disconnect on it to remove the connection.
Turning a connection into a tool
Select a connected app under Apps on the Tools page and choose its add button (for example Add a HubSpot tool), or create a tool and choose Use a connected app. Pick one action, such as create a Google Calendar event, and name the tool. One action per tool, so the agent always knows what it is calling.
The tool then works like any other: add it to a step to use it during a conversation, or to an After-call action step to run it once the conversation is over. See Tools.
Connection statuses
| Status | What it means |
|---|---|
| Connected | Working. Tools built on it will run |
| Pending | Sign-in started but did not finish, usually because the popup was closed. Select Check status to look again |
| Expired | The app's access ran out. Connect it again |
| Error | The app refused the connection, most often because access was removed on its side |
A tool on an app that is not connected fails the way any tool does: the agent gets an error back and the conversation carries on.
Next steps
| Goal | Guide |
|---|---|
| See which apps are available | Integrations catalogue |
| Set up the tool itself | Tools |
| Run an action after the conversation | Steps |
Common questions
What is Woise?
Woise lets you build AI agents that answer and make phone calls and chat on your website. You lay out the conversation on a visual canvas, try it in your browser, then connect it to a phone number.
Do I need a phone number to start?
No. You can build and test an agent in the browser without one. When you are ready, connect a phone number and choose which agent answers it.
How does billing work?
You pay for the minutes your agents use, from your credit balance. There are no seat fees and no per-agent fees, so an agent that is not taking calls costs nothing.
Which languages can an agent speak?
Agents can listen and speak in more than 40 languages, including English, Spanish, Hindi, Tamil and Arabic. You pick the language and the voice for each agent.
Can an agent connect to my CRM or calendar?
Yes. An agent can look things up and make changes in 26 apps, such as Salesforce, HubSpot, Google Calendar, Slack and WhatsApp, during the call. You connect each app once.
Do I need engineers to build an agent?
No. Everything is built in a visual editor, so you can create and change an agent without writing code. If your team prefers code, there is also a REST API and an MCP server.
What happens to call recordings and transcripts?
Every call keeps a transcript and its outcome, and audio is only recorded if you turn it on. Only people in your account can see your calls, and your account lives in the region you chose when you signed up.
What do I have to set up or run?
None. We run the speech, the language models, the recordings and the phone connections, and scale them with your call volume. There is nothing for you to set up or keep running.
How do I reach the team?
Email contact@woise.ai, call or WhatsApp +91 83412 34080, or use the form on our contact page. A person reads every message.
Still stuck? Talk to our team.